Healing Palms Spa-Austin, MN-Products

Healing Palms Spa is located in the heart of downtown Austin at 313 North Main Street. Established by Naomi Thompson October 11, 2006 and expanded into our current location 3 years ago. The beautification of our building has enhanced the downtown experience, helping to enrich community spirit. Our reputation as the place to go for a massage in unmatched. We have also built our reputation as a full service day spa and have grown faster than any other massage provider in the Austin area. We are dedicated to creating an environment where people can go after a hard day to kick back and unwind in a professional, comfortable setting.

1n 1999 Naomi discovered Reiki, a relaxation technique designed to balance the energy of the body, while attending Winona State University in Winona, Minnesota. After becoming a Master Teacher of Reiki in 2000 she opened a Reiki practice with her instructor. Naomi was then drawn to Des Moines, IA where she advanced her skills in the Massage and Spa field at La James International College in Johnston. Naomi graduated 2 weeks before the rest of her class and passed the National Board Exam
in December 2004. She also become a member of the AMTA as a student
and actively follows the professional code of ethics the organization requires of their members. Her husband Gideon and her 2 year old daughter Morgan moved to Austin, MN in 2005 to pursue her dream to help people live better.

In February 2005 Naomi began her career at a Chiropractic office in Austin and has been a full time Massage Therapist ever since. After creating demand for her services she opened Healing Palms Spa, renting space in the back of a local hair salon. There for only a short time, she realized that the demand for a good massage was overwhelming and that she would need help to reach out to everyone in need. So she created a Massage-centered Day Spa in January 2007 that also caters to people who want the total "experience" of a Spa for a fraction of the cost.

In her first year at the new location, (2008) Healing Palms Spa was nominated for business of the year, followed by a feature article in Venus Magazine (April 2009) and voted best Massage and Spa 2009. Customers agree that Healing Palms Spa is #1, and the best place to go for a Massage. Naomi has clients that frequent her establishment from all over the United States including Iowa, Indiana, Florida and Illinois. She continues to work with clients that began this amazing journey with her 5 years ago.

Naomi recommends massage as a part of a total wellness plan and works with local Chiropractors, Physical Therapists, Acupuncturists, Dietitians and Physicians, referring people when more than a massage is needed. Naomi also teaches Reiki, couples massage classes, infant massage and helps guide her employees and encourage each on to be the best. Naomi has also taught at a foster parent's seminar to help them cope with stress, numerous community education classes, was a guest speaker at Riverland and Albert Lea for Stress Management Class in 2009, and has been actively involved in the Austin Chamber of Commerce and the Downtown Association, which she currently chairs. Other organizations she belongs to are BNI- a local chapter of a national business organization. Naomi oversees her day spa organization as the lead Massage Therapist providing guidance and helping enhance techniques not found anywhere else in the area.

Naomi has been in the industry for 12 years providing Massage, Spa and Reiki services. She has been in Austin, Minnesota since February 2005 and is dedicated to her profession and community. Naomi offers a wide variety of wonderful services and encourages her clients to let her know if they need their pressure or technique adjusted so that the massage can be dedicated to their specific needs.

Gideon Thompson took over management at the spa in September 2009 to ensure that good customer service values were met. He was well accepted by the clients who said that "his voice is very professional" and "I love it when he leaves my reminder call." He always makes sure the customers are offered a smile and a beverage when they arrive. When Gideon is there you know that you are going to be cared for..

Nominated for Business of the Year 2011

Nominated for Business of the Year 2010

Voted Best Massage/Salon in Mower County 2009

Featured in Venus Magazine April 2009

Platinum sponsors for Relay for Life and the American Cancer Society 2008-2009

Member of the Austin Chamber of Commerce since 2008

Proud supporter of BUY MOWER GROW MOWER

Business of the year nominee 2008

"I accidentally stumbled on this day spa on my way to another place for a pedicure. The woman at the front desk was very accommodating of my walk-in and was able to squeeze me in for a great spa pedicure. The rest of the staff I encountered was super friendly and sweet, the selection of services is quite extensive for such a small town. I was very impressed with their selection of locally made lotions and scrubs, as well as beautiful jewelry. Make this a stop on your way through Austin." - from Trip Advisor

"I was very impressed with this spa. They had an excellent website complete with online booking. I wanted to book a massage last minute (was in town for business) but the time I wanted wasn't available. I put in a "wait list" request and was contacted quickly via email with an appointment at the time I wanted. They also have a loyalty club like Massage Envy or Massage Heights.
My massage was with Naomi who was fabulous! The table was nice and warm and her technique was very relaxing. I highly recommend this business and especially Naomi!' - from Trip Advisor

"With my first visit to Naomi I knew I was receiving massage therapy by someone it seemed to come natural with. Her ability to listen to me and sense the areas of my body that needed therapy seemed uncanny."

"It just isn't’t massaging and applying pressure that gives an injured body relief, but the ability to sense where massage is needed and to determine whether to apply pressure and hold or to massage deeply or lightly that makes a body feel relief from its aches and pains. Naomi has an ability to sense what her clients body needs for therapy, which is a talent that not all therapists have."

"5 years ago I was in a serious accident resulting in a crushed pelvis and injured spine. I spent 8 hours in reconstructive pelvic and hip surgery with close to a month and a half in the hospital and a rehab nursing home to recover from my injuries, as well as two subsequent back surgeries. Needless to say there are residual injury’s that sometimes leave me with serious pain and discomfort that I have sought medical pain management including spinal injections and massage therapy. I have probably gone to as many as 15 therapists and Naomi is one of the top two therapists I have gone to seeking treatment to deal with my ongoing neurological, arthritic, and pain deficits resulting from my accident."

"Over the past three or four years there have been times that I have gone to Naomi in pain that is an 8 or 9 on the pain scale and after her massage I have close to 0 pain, in fact so little pain that I have fallen asleep during the message because of the pain relief."

"Naomi has a wide range of treatment from hot stone therapy to deep tissue massage and she is always trying to learn what she and her fellow therapists can to do to improve your therapy experience. If you are fortunate enough to live in the area Naomi practices I would definitely recommend her as an excellent massage therapist." -M. Morrison

"The aromatherapy and "cupping" is amazing! Left with less pain and knots then ever." - Jena

Noise
The spa environment is not just a hair salon, a place to get a massage or facial, it is one of tranquility and relaxation. Please respect all guests' right to privacy and serenity by maintaining conversations at a considerate volume in all treatment areas. Our relaxation room provides the perfect setting for conversations. We value all of our guests and welcome our younger patrons. Please inform children of spa policy prior to your arrival to ensure they maintain respect to our other guests.

Cell Phones
In consideration of all our guests, we ask that cell phones and electronic devices are turned off upon entering the spa and remain off during your visit.

Amenities
Robes, towels, slippers and toiletries are also provided for your convenience. We ask that you help keep the facilities clean by placing used robes and towels in the provided hampers.

Arrival Time
We recommend that you arrive at least 15 minutes prior to each scheduled appointment to allow time for you to update your client profile and health history, use the restroom and start to relax for your session. Your client profile is necessary to tailor our treatments to your personal needs.

Cancellation Policy
We respectfully remind guests that a reservation constitutes a contract between themselves and Healing Palms Spa and scheduled treatments are reserved especially for you. We require 24 hour advance notice in order to cancel any service with no charge. If your appointment is not cancelled within this notification period, your appointment is considered confirmed. Any changes or cancellations made after the 24 hour window are subject to a $30 charge for each service. This policy also applies to gift card and certificate holders. Any returned payments are subject to a $20 service charge as well as 18% service charge for any past due balances over 30 days. I understand that Healing Palms Spa does not give cash refunds on product or services and if I am unhappy with the results of my service I will notify a staff member right away so that my needs can be met more appropriately.

Late Arrival
So that our clients are not inconvenienced, clients are requested to attend punctually for treatment. All spa appointments have been designed to allow appropriate time for full enjoyment of each service. Your late arrival may limit our ability to offer the fullest possible experience. Please be aware that late arrivals will not be afforded extension of scheduled treatments. Treatments will be rendered only for the remainder of the scheduled appointment and you will be responsible for payment for the full service, in the event of more than 30 minutes late will probably not be able to receive the treatment booked.

Return Policy
We do not offer returns on opened product. Unopened product may be returned within 3 business days with a receipt for store credit in the purchase amount. Jewelry cannot be returned for a refund due to health regulations; however Lady Dragon’s Treasures will repair any broken pieces at no additional charge if they were made by her.

Massage and Body Treatments
Please specify Therapist gender preferences at time of booking. You may consult with the Therapist directly about style and depth of pressure prior to your service. Guests must be 17 years of age or older to receive massage treatments without a parent present in the session, but must have a parent sign a release in person prior to the first visit. All guests of Healing Palms Spa receive professional massage and bodywork services according to the law, and no sexual remarks or advances will be tolerated, and the result of such behavior will result in immediate termination of my session and I will pay for this session in full. Healing Palms Spa reserves the right to refuse service to anyone.

Special Health Considerations
The range of treatments available in the Spa is varied, and not all may be suitable for every individual. If you are taking medication, have recently had an operation or illness, or have a medical condition, including cancer, it is advisable to consult your doctor before booking treatments. If in doubt, please ask our therapist who has been trained to know under what circumstances a treatment should not proceed, when to refer a client to a doctor and can recommend alternative treatments. We do not wish to disappoint; however your Health and Well-Being are always our priority. Please advise us at time of booking of any health conditions, allergies, injuries or special needs which may affect your services. If you have a contagious illness, we ask that you re-schedule your appointment so that our staff and other guests are not put at risk. These therapies are not a substitute for medical examination, diagnosis, or treatment. I understand the therapist is not qualified to perform spinal or skeletal adjustments, diagnose an illness, prescribe medication, or treat any physical or mental illness.

Pregnancy
While there are a few treatments that should be avoided during pregnancy, there are many beneficial treatments that can be enjoyed. If you have any concerns at all, please let us know. If at any time during your treatment you experience discomfort, please alert your provider immediately.
A reservation specialist is present to guide you in selecting appropriate treatments for you during this special time. We perform our massages with the Mother-to-be lying on her side to best protect herself and baby. Tables with holes in them do not properly support the body and can actually cause strain on the lower back, and are not used in our facility.

Cleanliness
Keeping our commitment to cleanliness, safety and hygiene, our equipment is sterilized and sanitized after every service and treatment.

Loss or Damage
we regret that we cannot be responsible for any loss or damage of personal items. We strongly recommend leaving any valuables and personal articles home.

Payment
Payment in full will be rendered at the time of the service. Visa, MasterCard, Discover, Cash or Checks, Austin Chamber Dollars, Spa Wish, Spa Finder and Spa Week Gift Certificates, Flex and Auto Insurance reimbursement may be available if you qualify.

Gratuity
Our listed rates do not include gratuity. A cash gratuity of 18-20% of each service price is appropriate and appreciated.